jilibibi Terms & Conditions

1. Acceptance of Terms

By accessing, registering on, or using the jilibibi platform (the "Platform"), you ("User", "you", or "your") agree to be legally bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree to these Terms in their entirety, you must immediately cease all use of the Platform. jilibibi reserves the right to modify these Terms at any time. Where material changes are made, jilibibi will provide reasonable notice via the Platform or by email to your registered address. Your continued use of the Platform after such notice constitutes your acceptance of the amended Terms.

These Terms constitute the entire agreement between you and jilibibi with respect to your use of the Platform and supersede all prior agreements, representations, and understandings of any kind.

2. Eligibility

To register and use jilibibi, you must satisfy all of the following eligibility requirements:

1. You must be at least 21 years of age. This is the minimum legal age for casino-style gambling in the Philippines as prescribed under applicable PAGCOR regulations.
2. You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
3. You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
4. You must not be a current employee, contractor, director, officer, or immediate family member of jilibibi or any of its affiliated entities, game providers, or technology partners.
5. You must not have been previously excluded, suspended, or banned from the Platform or any other PAGCOR-regulated gaming platform.
6. You must not be registered on any self-exclusion list maintained by PAGCOR or any other recognized responsible gaming authority.

jilibibi reserves the right to request documentary proof of eligibility at any time, including but not limited to government-issued identification, proof of address, and proof of age. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of funds pending verification.

3. Account Registration

To access the full features of the jilibibi Platform, you must register a personal account. The following conditions apply to account registration and maintenance:

1. One Account Per Person. Each individual may hold only one registered account on jilibibi. The creation of multiple accounts by a single individual is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances held therein.
2. Accurate Information. You must provide accurate, complete, and current information during registration. You are obligated to update your account information promptly if any details change. jilibibi will not be liable for any loss arising from your failure to maintain accurate account information.
3. Account Security. You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. You agree to notify jilibibi immediately at [email protected] if you suspect any unauthorized access to your account.
4. Account Verification (KYC). jilibibi operates a Know Your Customer (KYC) verification process in compliance with applicable Philippine anti-money laundering regulations. You may be required to submit a valid government-issued ID (such as a Philippine passport, SSS ID, PhilHealth ID, or driver's license), proof of address, and proof of payment method ownership before withdrawals are processed.
5. Account Currency. All jilibibi accounts are denominated in Philippine Peso (PHP / ₱). Deposits made in other currencies will be converted at the prevailing exchange rate at the time of transaction.

4. Deposits & Withdrawals

All financial transactions on the jilibibi Platform are subject to the following terms:

1. Accepted Payment Methods. jilibibi accepts deposits and processes withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank. Additional payment methods may be made available from time to time at jilibibi's discretion.
2. Minimum Deposit. The minimum deposit amount is ₱100. Minimum and maximum limits for specific payment methods are displayed at the time of transaction.
3. Withdrawal Processing. Withdrawal requests are processed subject to completion of KYC verification. jilibibi aims to process verified withdrawal requests within 24 hours, though processing times may vary depending on the payment method and volume of requests.
4. Withdrawal to Source. Withdrawals will generally be returned to the same payment method used for the original deposit. jilibibi reserves the right to request additional verification before processing withdrawals to alternative payment methods.
5. No Third-Party Payments. You may only deposit funds from payment accounts registered in your own name. Deposits from third-party accounts are prohibited and may result in account suspension and return of funds.
6. Transaction Records. jilibibi maintains records of all deposits and withdrawals. You may access your transaction history from your account dashboard at any time.

5. Bonuses & Promotions

jilibibi offers bonuses and promotional offers to eligible players from time to time. The following general terms apply to all bonuses unless otherwise specified in the individual promotion's terms:

1. Wagering Requirements. All bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be stated in the specific promotion terms. Failure to meet wagering requirements within the specified timeframe will result in forfeiture of the bonus and any winnings derived therefrom.
2. Eligibility. Bonuses are available to eligible registered players only. jilibibi reserves the right to determine eligibility at its sole discretion and to withdraw any bonus offer at any time prior to it being claimed.
3. One Bonus at a Time. Unless otherwise stated, only one bonus may be active on your account at any given time. Attempting to claim multiple bonuses simultaneously may result in cancellation of all active bonuses.
4. Abuse Prevention. jilibibi monitors bonus activity for signs of abuse, including but not limited to: creating multiple accounts to claim bonuses, using automated software, or exploiting technical errors. Any account found to be abusing bonus offers will be suspended and all associated bonuses and winnings forfeited.
5. Free Bets & Free Spins. Free bets and free spin awards are subject to their own specific terms, including maximum win caps and game restrictions, as stated in the relevant promotion.

6. Prohibited Conduct

The following conduct is strictly prohibited on the jilibibi Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:

• Using the Platform if you are under 21 years of age or otherwise ineligible under these Terms.
• Providing false, misleading, or fraudulent information during registration or at any point during your use of the Platform.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform.
• Engaging in any form of collusion, match-fixing, or coordinated play designed to gain an unfair advantage.
• Exploiting software errors, glitches, or vulnerabilities. Any winnings derived from a technical error are void and will not be paid out.
• Engaging in money laundering, fraud, or any other illegal financial activity through the Platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with the Platform's software or security systems.
• Harassing, threatening, or abusing jilibibi staff or other players through any communication channel.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.

7. Intellectual Property

All content on the jilibibi Platform — including but not limited to the jilibibi name and logo, game graphics, software, text, images, audio, video, and the overall design and layout of the Platform — is the exclusive property of jilibibi or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to reproduce, distribute, modify, publicly display, or create derivative works from any Platform content without the prior written consent of jilibibi.

Any unauthorized use of jilibibi's intellectual property is strictly prohibited and may give rise to civil and criminal liability under Philippine law.

8. Limitation of Liability

To the fullest extent permitted by applicable law, jilibibi, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of funds resulting from unauthorized account access due to your failure to maintain account security.
• Interruption, suspension, or termination of the Platform or any game due to technical issues, maintenance, or circumstances beyond jilibibi's reasonable control.
• Errors in game outcomes resulting from software malfunctions, provided that jilibibi takes reasonable steps to rectify such errors promptly.
• Losses arising from your reliance on information provided on the Platform that is subsequently found to be inaccurate.

jilibibi's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude jilibibi's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

9. Responsible Gaming

jilibibi is committed to promoting responsible gaming among all Filipino players. The following responsible gaming provisions form part of these Terms:

1. Age Verification. jilibibi strictly enforces the 21+ age requirement. Any account found to belong to a person under 21 years of age will be immediately closed and all deposits returned.
2. Self-Exclusion. Players who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion. Self-exclusion requests must be submitted to [email protected]. During a self-exclusion period, your account will be suspended and you will not be permitted to register a new account.
3. Deposit & Loss Limits. Players may set daily, weekly, or monthly deposit limits and loss limits from their account settings. Once set, limits may be reduced immediately but increases will only take effect after a 7-day cooling-off period.
4. Reality Checks. Players may enable session time reminders that notify them of the duration of their current gaming session at intervals of their choosing.
5. PAGCOR Guidelines. jilibibi operates in accordance with PAGCOR responsible gaming guidelines. Players are encouraged to visit our Responsible Gaming page for further information and support resources.

10. Termination & Suspension

jilibibi reserves the right to suspend or terminate your account at any time, with or without prior notice, in the following circumstances:

• You have breached any provision of these Terms.
• jilibibi has reasonable grounds to suspect fraudulent, abusive, or illegal activity on your account.
• You have failed to complete KYC verification within a reasonable timeframe.
• jilibibi is required to do so by applicable law, regulation, or order of a competent authority.
• You have requested account closure.

Upon termination for cause, jilibibi reserves the right to withhold any balance pending investigation. Where termination is not due to your breach, any verified balance will be returned to you via your registered payment method within a reasonable timeframe.

You may close your account at any time by contacting jilibibi support at [email protected]. Account closure requests will be processed within 5 business days, subject to any pending withdrawal or verification requirements.

11. Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and jilibibi, you agree to first contact jilibibi's customer support team at [email protected] to seek an informal resolution. jilibibi will endeavor to respond to all formal complaints within 5 business days.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause shall prevent jilibibi from seeking injunctive or other equitable relief in any court of competent jurisdiction.

12. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the jilibibi support team:

Email: [email protected]

Support Hours: 24 hours a day, 7 days a week

Language: English and Filipino

These Terms and Conditions were last reviewed and updated in May 2026. jilibibi reserves the right to update these Terms at any time. The most current version will always be available at jilibibi.vip/terms-conditions.