At jilibibi, we believe that gaming should always be a source of entertainment — never a source of stress or financial hardship. We are committed to providing every Filipino player with the tools, information, and support needed to play safely and within their means.
Responsible gaming is not just a policy at jilibibi — it is a core part of how we operate. Here are the key pillars of our safe play commitment to every Filipino player on our platform.
jilibibi enforces a strict minimum age of 21 years for all players, in line with Philippine gambling regulations. Every account undergoes age verification during KYC. Accounts found to belong to underage individuals are immediately closed and deposits returned.
If you feel you need a break, jilibibi offers self-exclusion periods of 30 days, 90 days, 180 days, or permanent exclusion. Once activated, your account is suspended and you cannot register a new one during the exclusion period. Contact support to activate.
Take control of your spending by setting daily, weekly, or monthly deposit limits and loss limits directly from your account settings. Limits can be reduced immediately, while increases take effect only after a 7-day cooling-off period to protect you.
It's easy to lose track of time when you're enjoying your favorite games. jilibibi's reality check feature sends you session duration reminders at intervals you choose — 30 minutes, 1 hour, or 2 hours — so you always stay aware of how long you've been playing.
Not ready for full self-exclusion but need a short break? jilibibi offers cooling-off periods of 24 hours, 48 hours, or 7 days. During a cooling-off period, you cannot deposit or place bets, giving you space to reassess your gaming habits.
Our dedicated support team is available around the clock to assist with responsible gaming concerns. Whether you need help setting limits, activating self-exclusion, or just want to talk to someone, jilibibi support is always here for you.
jilibibi puts you in control. These tools are available to every registered player and can be activated at any time through your account settings or by contacting our support team.
Set a maximum amount you can deposit per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets.
Cap the total amount you can lose within a set period. When your loss limit is reached, you are automatically prevented from placing further bets until the period resets.
Restrict the total amount you can wager per day, week, or month across all games on the jilibibi platform, regardless of wins or losses.
Set a maximum session duration. When your session limit is reached, you will be automatically logged out and prompted to take a break before returning.
Receive on-screen notifications at regular intervals reminding you how long you have been playing and how much you have wagered during the current session.
Request a temporary or permanent suspension of your jilibibi account. During exclusion, you cannot log in, deposit, or register a new account on the platform.
To activate any of these tools, log in to your jilibibi account and visit the Responsible Gaming section in your account settings, or contact our support team at [email protected]. All limit reductions take effect immediately. Limit increases are subject to a mandatory 7-day waiting period.
Gambling is meant to be entertaining. But for some players, it can become a problem. jilibibi encourages all Filipino players to regularly check in with themselves. If any of the following signs sound familiar, it may be time to use our responsible gaming tools or seek support.
Remember: recognizing the signs early is a sign of strength, not weakness. jilibibi is here to help — not judge.
You spend more money on gambling than you originally planned, and find it difficult to stop once you start.
You chase losses — continuing to play in an attempt to win back money you have already lost, even when you know you should stop.
Gambling is affecting your relationships with family or friends in Manila, Cebu, Davao, or wherever you are in the Philippines — arguments about money or time spent gaming are becoming more frequent.
You borrow money, sell belongings, or neglect bills and daily expenses in order to fund your gambling activity.
You feel restless, irritable, or anxious when you are not gambling, or when you try to cut down or stop.
You hide your gambling activity from the people close to you, or feel guilt and shame about how much time or money you spend on gaming.
Answer honestly. This is for your own awareness — no data is recorded or submitted. If you answer "Yes" to three or more of these questions, we strongly encourage you to use jilibibi's responsible gaming tools or reach out for support.
Have you ever gambled with money that was meant for rent, food, or other essential expenses?
Do you find yourself thinking about gambling frequently throughout the day, even when you are not playing?
Have you tried to cut back on gambling but found it difficult or impossible to do so?
Have you lied to family members or friends about how much time or money you spend on gambling?
Do you gamble to escape problems, stress, or negative feelings rather than purely for entertainment?
After losing, do you feel a strong urge to return as soon as possible to try to win your money back?
Gaming at jilibibi is best enjoyed as entertainment. Set your limits, know your boundaries, and play within your means. When you're ready to play, we're here — safely and responsibly.
Must be 21 years or older. Please gamble responsibly. If gambling stops being fun, stop playing.