jilibibi Privacy Policy

1. Introduction

jilibibi ("we", "us", or "our") is committed to protecting the privacy and personal data of all users ("you" or "your") of the jilibibi online gaming platform accessible at jilibibi.vip (the "Platform").

This Privacy Policy describes how jilibibi collects, uses, stores, discloses, and otherwise processes your personal information in connection with your use of the Platform. It applies to all registered players, visitors, and any other individuals whose personal data jilibibi processes in the course of operating the Platform.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR data handling requirements. By registering an account or using the Platform, you acknowledge that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy.

If you do not agree with the terms of this Privacy Policy, please discontinue use of the Platform immediately.

2. Data We Collect

jilibibi collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties. The categories of personal data we collect include:

• Identity Data: Full name, date of birth, nationality, and government-issued identification numbers (e.g., Philippine passport number, SSS number, PhilHealth ID, driver's license number).
• Contact Data: Email address, mobile number, and residential address (including city, province, and postal code).
• Account Data: Username, encrypted password, account preferences, and communication preferences.
• Financial Data: Payment method details (GCash account number, PayMaya account, BPI/BDO/Metrobank account details), deposit and withdrawal history, and transaction records. Note: jilibibi does not store full card numbers or CVV codes.
• Gaming Data: Game history, wagering activity, session duration, win/loss records, bonus usage, and responsible gaming tool settings.
• Technical Data: IP address, device type, browser type and version, operating system, screen resolution, and referring URL.
• Usage Data: Pages visited, features used, time spent on the Platform, click patterns, and navigation paths.
• Communications Data: Records of your correspondence with jilibibi customer support, including chat logs and email exchanges.
• Verification Data: Copies of identity documents submitted during KYC verification, selfie photographs, and proof of address documents.

3. How We Use Your Data

jilibibi uses your personal data for the following purposes:

1. Account Management. To create, maintain, and manage your jilibibi account, including verifying your identity and eligibility to use the Platform.
2. Service Delivery. To provide you with access to games, process deposits and withdrawals, apply bonuses, and deliver the full range of jilibibi Platform features.
3. KYC & Regulatory Compliance. To verify your identity and age (21+), comply with PAGCOR licensing requirements, and meet obligations under Philippine anti-money laundering laws (Republic Act No. 9160, as amended).
4. Fraud Prevention & Security. To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct on the Platform.
5. Customer Support. To respond to your inquiries, resolve disputes, and provide technical assistance.
6. Responsible Gaming. To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and administer deposit and loss limit tools.
7. Platform Improvement. To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the Platform.
8. Communications. To send you transactional notifications (account activity, withdrawal confirmations), service updates, and — where you have opted in — promotional communications about jilibibi offers and events.
9. Legal Obligations. To comply with applicable Philippine laws, respond to lawful requests from government authorities, and enforce our Terms and Conditions.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act, jilibibi processes your personal data on the following legal bases:

• Contractual Necessity. Processing is necessary to perform our contract with you — specifically, to provide the Platform services you have registered for.
• Legal Obligation. Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, anti-money laundering requirements, and tax obligations.
• Legitimate Interests. Processing is necessary for jilibibi's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your data protection rights.
• Consent. For certain processing activities — such as sending promotional communications — we rely on your explicit consent. You may withdraw consent at any time by contacting us or updating your account preferences.

5. Data Sharing & Disclosure

jilibibi does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors. GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Game Providers. Third-party game software providers who supply the games available on the Platform. These providers may receive anonymized or pseudonymized gaming data necessary to operate their games.
• KYC & Identity Verification Providers. Third-party identity verification services used to conduct KYC checks in compliance with PAGCOR and AML requirements.
• IT & Infrastructure Providers. Cloud hosting, data storage, and cybers ecurity service providers who support the operation of the Platform.
• Regulatory Authorities. PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where disclosure is required by law or lawful order.
• Professional Advisers. Legal counsel, auditors, and other professional advisers engaged by jilibibi, subject to professional confidentiality obligations.

Any third party with whom jilibibi shares your personal data is contractually required to process it only for the specified purpose, maintain appropriate security measures, and comply with applicable Philippine data protection laws.

6. Data Retention

jilibibi retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of 5 years following account closure, in compliance with PAGCOR record-keeping requirements.
• Financial & Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in compliance with Philippine AML regulations.
• KYC & Verification Documents: Retained for a minimum of 5 years following account closure or the completion of the relevant transaction.
• Customer Support Records: Retained for 3 years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligations.

Upon expiry of the applicable retention period, jilibibi will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

7. Cookies & Tracking Technologies

jilibibi uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics Cookies: Used to collect anonymized data about how users interact with the Platform — pages visited, time spent, and navigation paths — to help us improve performance and usability.
• Responsible Gaming Cookies: Used to store your responsible gaming settings, such as session time reminders and deposit limit preferences, across sessions.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. jilibibi does not use cookies to track your activity on unrelated third-party websites.

8. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jilibibi:

1. Right to Be Informed. You have the right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
2. Right of Access. You have the right to request a copy of the personal data jilibibi holds about you, along with information about how it is being used.
3. Right to Rectification. You have the right to request correction of any inaccurate or incomplete personal data held by jilibibi. You may update certain account details directly through your account settings.
4. Right to Erasure. You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilibibi's legal retention obligations.
5. Right to Data Portability. You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
6. Right to Object. You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jilibibi's overriding legal obligations.
7. Right to Lodge a Complaint. If you believe jilibibi has not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC).

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. jilibibi will respond to all verified data rights requests within 30 calendar days.

9. Data Security

jilibibi implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and jilibibi servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls ensuring that only authorized personnel can access personal data, strictly on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing conducted by qualified security professionals.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures to detect, contain, and notify affected individuals and the National Privacy Commission of any personal data breach within the timeframes required by RA 10173.

While jilibibi takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying jilibibi immediately if you suspect any unauthorized access to your account.

10. Children's Privacy

The jilibibi Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. jilibibi does not knowingly collect personal data from individuals under the age of 21.

If jilibibi becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all data will be deleted, and any deposits will be returned. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

Parents and guardians are encouraged to use parental control tools and to monitor their children's online activity to prevent access to gambling platforms.

11. Policy Updates

jilibibi reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, jilibibi will provide notice via the Platform or by email to your registered address at least 14 days before the changes take effect.

The date of the most recent revision is indicated at the top of this Privacy Policy. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you must discontinue use of the Platform and may request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how jilibibi is protecting your information.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or jilibibi's data practices, please contact our Data Protection Officer:

Email: [email protected]

Support Hours: 24 hours a day, 7 days a week

Language: English and Filipino

You also have the right to lodge a complaint with the Philippine National Privacy Commission (NPC) if you believe your data rights have not been respected. Further information is available through official Philippine government channels.

This Privacy Policy was last reviewed and updated in May 2026. The current version is always available at jilibibi.vip/privacy-policy.